Zoom’s Video Conferencing: People Centric Cloud Service

Video conferencing has become ubiquitous today and is rolled out globally with various emerging services provided by Cloud. Video conferencing can also save time to attend meetings & conferences within the enterprise. We need a kind of service which can work in every environment. Zoom, unifies cloud video conferencing is the reason to make it possible by providing simple online meetings & group messaging into one easy-to-use platform. Zoom offers the best video, audio & screen-sharing experience across Mac, iOS, Windows, Android, Blackberry, ZoomPresence & H.323/SIP room systems.

In 2011, Zoom got established with skilled leaders & engineers from Cisco & WebEx. Each Founding engineer has over 10 years experience of real-time collaboration softwares. They came up with a mission to develop a people-centric cloud service that transforms the realtime collaboration experience and improves the quality & effectiveness of communications forever. Zoom serves to all kinds of businesses like, high tech, healthcare, & higher education. Specially focusing on Small & Medium type of Business(SMB).

Eric S. Yuan, CEO of Zoom,with earlier experience at Cisco as a Corporate Vice President of Engineering, was one of the responsible Engineer for Cisco’s collaboration software. Eric, as a founding engineer & Vice President of Engineering at WebEx, worked as a heart & soul of the WebEx product from 1997 to 2011. Eric started WebEx just with 10 engineers and grew it to worldwide with more than 800 Engineers, by increasing the revenue growth from $0 to more than $800M. Eric named as an inventor on 10 issued and 21 pending patents in real time collaboration. Eric is a graduate of the Stanford University Executive Program.

Service Offerings

Zoom’s core platform runs on MacOS & iOS, with several unique features specific to Apple such as iPad whiteboard & in iOS app screen sharing. Zoom offers Zoom Meetings, this cloud service merges video conferencing, online meeting features like screen sharing & group messaging into one simple platform. Zoom Presence, the industry’s first software-based room system built on Mac OS & iOS, this feature runs on Mac Mini with an iPad controller. 3,000 viewers can watch up to 25 video panelists with screen sharing using Zoom Video Webinar.

Already large legacy vendors ruling the industry, but customers are not satisfied with the current solutions because of quality, complexity and the price. Zoom already signed up 115,000 businesses to standardize on platform since Zoom launched its service in early 2014. Some great customers include Uber, Slack, Godaddy, Solarcity, TrendMicro, Proofpoint, Ringcentral, Arista Networks, QuickenLoans etc. Zoom aims to make the video conferencing a mainstream product which will give a way better video conferencing service and helps to make the world a better place.

Future Roadmaps

Since Zoom gaining more and more large enterprise customers, so their main focus is to support both Small & Medium type of Business & large enterprise customers with satisfaction. Zoom has more than 115,000 satisfied customer record and willing to continue customer’s satisfactory services.

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