Consulting business has grown multi-fold in the past few years. Its growth prospectus has shot up due to the increasing need of businesses to avail right guidance when it comes to optimum utilization of their resources. Financial and technological resource allocation has turned out to be the prime concerns for organizations. Hence, consultancy in these verticals has become the need of the hour.
Even more so, various technological innovations have pushed many businesses to adapt digitization and its ancillary services to yield maximum benefit for their organization. Technology segments like AI, Machinelearning, IoT, Cloud, Automation, and many others have given birth to the demand for appropriate guidance in adopting these with apt technological solution for generating maximum ROI for companies.
One of the leading companies, leveraging this growth opportunity in the market is Wings2i IT Solutions Pvt. Ltd. The company’s Managing Director and Principal Consultant – Vinod Kumar Agrasala, in the exclusive Interview with Insights Success, sheds some light on the dynamic operations of Wings2i. Let’s dive-in to see what he has to say:
IS Team: Give us a brief overview of your company, its vision, and its journey since inception. Please list the popular products/solutions that make your company standout from the competition.
Vinod: Wings2i was founded with a key aim of being among the most trusted knowledge partners for global organizations. The idea was to enable businesses through providing wings of knowledge and expertise.
Making ‘Premium Knowledge Services available for non-premium prices’ to our global customers, especially the SME segments has been our primary objective. Our flexible, and customizable service offerings, and our willingness to go that extra mile to satisfy the business priorities of our clients, have gained us the position that we are enjoying in the market.
IS Team: As the Managing Director, what is your opinion on the impact of the current pandemic on the Cyber Security industry in general?
Vinod: The current pandemic has brought in and continue to bring in paradigm shift in thinking of business leaders, in terms of business delivery and operation. This could lead to far fetching changing in strategy and tactics of business organizations.
Remote working, which started more like a force majeure condition has already turned into a new normalcy for many organizations, though most of them still consider that as a ‘medium-term’ work around. I will not be surprised if many organizations, especially the SMEs and new age organizations find this to be a much more efficient and lean way of running the business.
While the exponential advancement in cyber technologies including cloud has enabled organizations to make this transition much more seam-less than what it could have been otherwise.
However, it also brings in newer kind of risks and associated impacts. It brings in shift in the way risks, including the risks related to data security of organizations are panning out to be. It is forcing the risk managers and risk consultants to rethink and re-structure the way one looks at information security and other related risks.
One example is the significant shift of risk-focus from corporate infrastructure, physical and network security etc, to risk related to protection of end-user systems, remote access, cloud security and so on.
But as I mentioned, what seemed to be a quit speedy advancement in technology earlier, has turned out to be a huge relief and blessing for organizations – and of course, the risk management domains are also more or less better prepared for such scenarios.
IS Team: In your opinion, what could be the future of the Cyber Security industry post the COVID-19 pandemic? And how are you aligning your company with that prospective future. As an established busines leader, what would be your advice to the budding entrepreneurs aspiring to venture into the Cyber Security industry?
Vinod: On the larger picture, the domain is going to be the same: identifying and managing the risks related to the information assets of the businesses in a proactive and cost-effective manner.
That is not going to change at all. What changes is the way the criticality of the assets is, what the risks affecting them are, and what are the protection measures are.
To be clear, this would have been a way of working in a little farther future, without the pandemic also, in my view. What the pandemic situation did, is to fasten the process, and that made it look like forced response. Of course, many organizations were caught off-guard and they have been impacted. I am not undermining that fact.
The key difference is the sudden shift in focus that is required in terms of assets and technologies in focus. And the professionals in the risk management area are expected to gear up in terms of skills and knowledge quickly, if not already done.
We, as an organization are also in the same boat. We have been gearing up for those areas of technology frameworks otherwise also, and that is helping a lot. Remote delivery of services has been a part and parcel of our delivery model, and hence it has not impacted us much.
My advice to any business leader in this space, including myself, is to be horizontal as much as possible, and focus on the process and framework of Risk management much more, than the specialization on specific domain and information technology. We need those expertise, definitely – but the rate of change in those are much higher than ever before, and any large investment on specific technology or domain beyond what is necessary can keep you tied on to that and make your organization’s inertia towards changing business conditions larger!
IS Team: How do you envision on sustaining your company’s competency in this ever cutthroat and volatile world of business? Where do you see your company in the next five years?
Vinod: Quite frankly, I don’t think we did anything significantly radical in terms of business strategy or tactics than sticking to the basics of our vision and values. We focused on the key aspect of being ‘the trusted knowledge Partner’ much more than any other aspects such as revenue or growth. Growth and financial numbers have never been a driving factor for us. Especially, considering the economic and business scenarios around the current situation, our focus is very much on sustaining the business and our natural progress as much as impact.