“Tea. Earl Grey. Hot.”
It’s Monday morning. You do not want to get out of bed. But the alarm on your mobile phone is ringing, and you’ve got things to do. So with those four iconic words, spoken into your WhatsApp, with your eyes still scrunched closed, Unified Inbox’s (UIB) UnificationEngine™ (UE) Intelligent IoT Messaging platform hasn’t just unified communications, it’s turned on the smart water kettle in your kitchen. Seamlessly bringing together Artificial Intelligence (AI), the Internet of Things (IoT), and unified messaging, thanks to Natural Language Processing (NLP), those four words are boiling the water for your morning cup of tea.
UIB makes it as easy for you to chat, via voice and text message, with your “things” as it is with your friends. Unified Communications company UIB’s patented UE is the world’s first true intelligent IoT messaging platform. UE’s device- and platform-agnostic middleware enables machines and equipment to communicate with both people and things. Users can remotely control connected devices using simple natural language messages (e.g., “Tea, Earl Grey Hot” or simply, “Boil water”) and receive alerts and notifications (e.g., ““Your water will be ready in two minutes” and “You have three days of milk left, shall I re-order?”) on the communications channels you already use. These channels include SMS, email, social media, and the most popular global messaging and chat platforms.
It Started with Solving a Problem
Headquartered in Singapore, with operations in India, Germany, the UAE, and the US, UIB began seven years ago with a simple idea. What if you could create one place where all forms of communications – email, Facebook, Twitter, SMS messages, and others – could be managed from a single interface, a “Unified Inbox”? When UIB first started, app overload and people’s resulting app fatigue were just becoming issues. Now, in 2017, there has been an exponential increase in the number of apps, platforms, devices, sensors, dashboards, remote controls, and other smart, connected, IoT products. UIB’s founding goal remains unchanged – simplify communications. UIB’s technologies enable people, companies, and governments to control and communicate with their devices on the communications channels they want to use.
UIB was the first and is now the global leader in intelligent IoT messaging. By eliminating the need for multiple, separate apps, UE has become the standard for human-to-machine (H2M) communications, increasing security, interoperability, and convenience.
From Pianist to Conductor
Growing up in the same area of Germany as transformational Swabian inventor and entrepreneur, Gottlieb Daimler, UIB Founder and CEO Toby Ruckert trained to be a classical pianist. The idea for the UE technology came to him while living on a small island off of the coast of Auckland. As a successful business owner, he was looking for a way to solve his own problem of information overload.
Ruckert believes technology is the solution to empower people to regain control of their digital lives. And to achieve that mission, he leads UIB to create innovative solutions that help us to realize the importance of our attention and then manage it accordingly to achieve our goals and to reach our full potentials.
The Right People at the Right Place at the Right Time
The first technology for intelligent IoT messaging, UIB’s UE stands to become the standard for human-to-machine (H2M) communications, increasing IoT security, interoperability, and convenience. UIB’s focuses on customers who are creating smart home (e.g., refrigerators, ovens, TVs, security systems, etc.), smart enterprise (e.g., industrial automation, building automation, and worker productivity, etc.) and smart city (e.g., public transportation, waste management, air/water quality, etc.) solutions. While UIB is justifiably proud of their patented technology, UIB’s biggest asset is their rapidly growing team of people around the world, who are motivated by their customers’ strong positive responses to UE.
Bringing together IoT and AI with Unified Communications
What does UIB see for the future of unified communications. Through 2020, they see the focus being on text integration over building apps. From 2020 on, they see the focus shifting to direct voice integration with Artificial General Intelligence- (AGI) powered assistants.
UIB plays a leading role in enabling frictionless and fun communications between users and their smart devices. They’ve created effective, real-time two-way communications between IoT devices and their users on virtually any platform. The future for UIB is the realization of IoT and AI’s true economic potential.