Started in 2010, Troy Mobility is a mobility solution provider specializing in Mobility & Cloud Consulting, Professional Services and Value-Added relationships that span the entire mobile ecosystem spectrum. Their core belief of the company continues to resonate: Provide incredible support & services to their customers, be super-responsive and earn the trust of customers every day!
Since starting as simply an MDM reseller, Troy Mobility has extended its mobile reach to include Managed Mobility Services, EMM platforms, comprehensive Lifecycle Management solutions and a strategic mobility consulting group to advise their customers about trends, technologies and application development.
Paul Troisi, Spark behind Troy Mobility
Paul Troisi, Co-founder and Chief Customer Officer, reflects back on his days while serving in various capacities in the technology and telecommunications space. In 2009, the rise of the iPhone and iPad gave way to an epiphany of sorts while dealing with his SMB and Enterprise customers. That epiphany was the impetus to Troy Mobility. With a history of success in B2B sales & business development, the entrepreneurial spirit grabbed Paul by the coattail and never let go. Troisi says, “Being in a revenue-generating capacity for many years, it gave me the belief that without revenue, there is no business. And with the right technical team, we had the right combination of ideas and partnerships to make this work for our customers.”
Mobility Services Offered
Troy Mobility brings the necessary mobility platforms and services required to successfully deploy a solid mobile strategy. There is a robust portfolio of solutions that range from EMM (Enterprise Mobility Management) to MLM (Mobile Lifecycle Management) and a lot of greatness in-between. Backed by a technical team of seasoned engineers, Troy Mobility provides mobility consulting, professional services and value-added relationships under one umbrella.
By providing outstanding post-sale support, Troy Mobility has maintained a 98% customer retention rate over the past 5 years. By being ultra-responsive, their customers know Troy is always there to provide support and services that extend past a standard support agreement. This is what has helped them always stay ahead of the customer’s needs.
Vision and Mission
The vision of Troy Mobility is to be the leading mobility solution provider to the mid-market sector. By being a valued partner versus just a vendor has allowed Troy to focus on driving the value of their services.
Troy Mobility is growing, with year over year growth in excess of 50%. With mobility being the wave of the future, Troy is expecting tremendous growth with not only established vendors, but with innovative start-ups geared to the mobility space.
Valuable Suggestions for startups
Find your niche and stick to it. Stay focused on what you do best and find solutions that help solve your customer’s most difficult problems.