Trisotech: Leading the Way in Digital Transformation

Old methods won’t open new doors, and these days organizations are quick to realize the need to rethink their existing business models and strategies to meet the evolving expectations of their customers. This has prompted numerous organizations to shift focus from business-centric (inside-out) thinking to customer-centric (outside-in) thinking. Trisotech is a Montreal, QC, Canada based company that helps enterprises realize their business goals by analyzing, modeling and continuously improving their technologies such as mobile, cloud, social, IoT, big data, and more. In short, the company provides new and revolutionary ways for digital enterprise knowledge workers to collaborate and succeed in this increasingly global and connected world. Trisotech’s experience in business process redesign and process innovation has immersed it in the best practices of multiple industries and business models for the last decade. Today, Trisotech products are providing Digital Transformation help to communications, agriculture, manufacturing, financial, healthcare, insurance, energy, distribution, government, and many other types of organizations.

Established in 1996, Trisotech develops and offers its customers “the Digital Enterprise Suite”, a cloud-based SaaS toolset designed to be used by business people and IT people alike. For example, business process discovery and process design can be linked-to, and driven-by, business goals. By doing this, everyone is in alignment and knows why they are doing a particular activity or process (the desired business outcome), how important this process is to the organization (priority) and who, specifically, is accountable for the realization of the activities to meet the goals. Even if your activities and processes are not well documented, the Digital Enterprise Suite lets your business people discover and document their own processes. Then, with the click of a button, this information can be converted into an industry-standard model diagram that both IT and business can work with, collaborate on and view in a way most useful to them. This is the new way to transform your business with business outcomes driving the projects, activities and funding of IT services. The unrivaled features of the Suite enable even the non-technical users to participate in business process and architecture discovery and analysis. By gaining valuable insights about the relationship between structured models (BPM, etc.) and creative thinking diagrams, (SWOT, Balanced Scorecard, Customer Journey Maps, etc.) created using the Suite, business personnel become empowered to drive digital transformation. Trisotech’s Digital Enterprise Suite is widely acclaimed as offering one of the best integrations of the three international modeling standards, which they refer to as the “Triple Crown of Process Improvement.” These standards are:

  • Business Process Model and Notation (BPMN)
  • Case Management Model and Notation (CMMN)
  • Decision Model and Notation (DMN)

By using them together, through seamless integration within the Digital Enterprise Suite, these world-wide standard graphical notations enable comprehensive end-to-end modeling of an organization’s entire operations – both at a high level and at the detail level.

A Constantly Evolving Journey

Back in the mid 90’s, Triostech’s journey began when a group of friends with similar motives joined forces to provide software consulting services, but in a different manner. Their constant pursuit of innovation and process improvement was noticeable even from the initial days of the company. What started with an interest in software development lifecycle (SDLC) processes and delivering agile services, then grew into innovations in workflow solutions to culminate in an active role in the definition of Business Process Management.

Since then, the leaders at Triostech have made it a priority to provide services in a business-friendly technological environment and have made sure that the solutions designed are aligned with business priorities. It is because of this mindset that they now provide software solutions for Digital Transformation and are leading the charge in enabling the Digital Enterprise of the future. 

A Leader Motivated by Future Opportunities

The quality of a leader is reflected in the standards they set for themselves. Denis Gagne, one of the Founders of Trisotech, is the visionary who leads the company and has guided it to becoming a global success and a driving force in international BPM standards for over a decade.

Denis is a technologically intuitive and professionally acute individual, with a M. Math degree in AI from the University of Waterloo and a BSc in Computer Science from the Collège Militaire Royal (CMR) de St-Jean.

He is a member of the international technology standards consortium Object Management Group (OMG), where he serves as the Chair of the BPMN Interchange Work Group (BPMN MIWG), and is a member of the Business Process Model and Notation (BPMN), the Case Management Model and Notation (CMMN) and the Decision Model and Notation (DMN) teams. He is also a member of the Workflow Management Coalition (WfMC) Steering Committee, Chair of the Business Process Simulation Working Group (BPSWG), and the co-editor of the XPDL 2.2 process definition standard.

Adapting and Overcoming the Current Industry Challenges

The present BPM landscape is a very challenging place. It is part of the Digital Transformation movement where enterprise focus is rapidly shifting to outside-in models focusing primarily on the customers and the overall customer experience generated by the organization. This is a change of landscape from the previous focus of delving into one’s own processes. Success is no longer solely about increasing efficiency and effectiveness to lower costs and shorten cycle times, but rather, about creating value and bringing new benefits and a great experience to the customer. This has prompted organizations to transform their way of conducting business. But just converting physical assets to digital alternatives like smartphone and tablet screens is not sufficient to execute a Digital Transformation. Trisotech believes that Digital Transformation is a strategy and that value creation and benefits to customers should shape that strategy. Trisotech with its Digital Enterprise Suite, is helping organizations of all scales to reinvent their business model from strategy to operations and to become more agile in delivering and improving the customer experience.

Part of this ongoing Digital Transformation revolution is driven by one of the most recent approaches to operational excellence, Decision Management. This methodology has led OMG to create a new standard, the Decision Model and Notation (DMN), which is fully integrated into Trisotech’s DMN Modeler. Trisotech is offering organizations the first complete DMN solution in the marketplace, to help enterprises improve their quality, productivity and consistency of operational decisions. In order to encourage businesses to rapidly start using DMN, Trisotech is partnering with world-class leaders and technical experts.

Continuing to Grow in the Future

Trisotech is on a continuous path to expand its organization and customer support across the globe and to provide an ever-growing set of tools to enable business people and IT people alike to define and control organizational transformations. Trisotech is continuously adding to their Digital Enterprise Suite by provide different views of the enterprise ecosystem and by working at different levels of abstraction suitable for both business and IT professionals. Integrating Trisotech’s BPM components, based on the Triple Crown of Process Improvement Standards, will enable organizations to continuously improve and innovate by combining strategic intent and goals with their business operations

Source :- The 10 Best Performing BPM Solution Providers 2017

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