The role of management is very crucial when it comes to the development of an organization and account management is the lifeblood of it. In a business to make any type of decision statistical information is needed and accounting provides it. It gives the information of every section of businesses including financial position, profit and loss, statical information of growth, and assets, liabilities etc.
So enters, SAMCO Software Inc., an accounting software developer company, which is designing modular accounting system for networks, Linux, Windows and OS X environments. The company has variety of vertical modules in order to handle retail point of sale, wholesale/distribution, and service management.
Customer-Focused Solution
SAMCO’s Power Accounting provides total solutions, including from fact finding to determining the requirements of SMB’s in order to provide the correct hardware, software applications, installation, training, maintenance and on-going maintenances. It provides on site and hosted solutions for clients. At SAMCO, the first priority is to listen to customers, keep them in the loop, asking for their input while SAMCO’s staff is encouraged to put forth their ideas and what they have heard from customers, friends, the news, and the world in general.
SAMCO Software offers a range of services including hosted systems (email, applications, backup), network management, network and end users security as well as training for all its software packages. The company’s product line includes Core, Extended, Customized, eSAMCO and SAMCOCRM modules which are comprehensive solution to complete all kind of business needs.
Competent Leader
Barry Clarke, the CEO, of SAMCO began his career in public accounting, with a partner, by setting up 7 offices in British Columbia and Alberta. He saw the “Big Picture”, purchasing the reseller rights to 7 Basic Accounting modules running on CPM computers with 8” floppy drives. These packages, after years of enhancement and modifications and core changes, became the company’s property, when the original company sold out. The enhanced software was used in the accounting offices and, Barry realized that with the introduction of DOS on the IBM PC, the accounting clients would be wanting to have their own computers. The software was moved to DOS and the market was evident. The accounting offices were eventually sold off and Barry headed up the new company, SAMCO Software Inc..
Broad Range Offering
Sperry Corporation requested SAMCO to make their software available on their new Mini Computers running in Unix, which they did. The software was promoted by Sperry Corporation and had their first business offering for their new flagship servers in Canada. Tandy Corporation approached SAMCO to become a reseller of the software and along with Sperry, has brought about many Vertical Market add-ons to their basic applications including ones for: Fishing industry, Automotive & Truck Repair, Tire sales and a huge project, including handheld devices for Tire Recycling. The company has developed add-ons for Duty Free retails and wholesale distribution business, Point of Sale for many types of businesses and will continue to do so in the near future.
Size doesn’t Matter
SAMCO expects to become a major player in their areas of expertise, providing a total solution, customized to fit any needs which are brought to them, while staying as a reasonably small company, with the employees all feeling like it is their second home. While the company is smaller than many, and the majority of their first customers, from 1983 and later, are still using the applications as they have grown with their requirements. Getting SMB’s to realize size is not always the best way to find a solution.
Everyone is Part of Team
SAMCO realizes that their employees and customers are their most important assets and the employees want to see that the customers’ needs are met. In fact, many of its employees have left to work elsewhere and returned, some multiple times. Their lead programmer has been with the company since his graduation from University in 1983. It maintains support and development in the Head Office, and customers soon become familiar with most of the staff, and the staff with the customer’s business and methods.
Testimonials
“SAMCO’s support personnel have an excellent knowledge of the software and make sure that I completely understand the problem at hand and the reason behind the solution. I have dealt with a number of other help desks before and that’s exactly what they were – ‘Help Desks’. They were the ones that needed the help! There was very little support offered and from people without the required knowledge to give it. It really makes things easier knowing that if a problem arises it can be addressed and resolved in a reasonable amount of time.” —Growers’ Supply Limited