RadiusPoint: Dynamic Tool for Telecom, Wireless and Utility Expense Management Services

RadiusPoint is a multi-solution provider for Telecom Expense Management (TEM), Utility Expense Management (UEM), Loss Prevention Expense Management (LPEM), and Mobile Device Management (MDM).

RadiusPoint provides a broad portfolio of business and technology expense management solutions to help its clients worldwide to improve their business performance. Their core services consist of Business Process Outsourcing (BPO), Software as a Service (SaaS), and Licensed Software with respect to Telecom, Utility, IT, and Loss Prevention invoice and expenses.

Sharon Watkins: Creative Leader of RadiusPoint

Sharon Watkins founded RadiusPoint in January 1992. Prior to RadiusPoint she worked in the banking industry as a Customer Service representative. Ms. Watkins has headed RadiusPoint for the last 24 years and has worked on every aspect of the process; engaging with prospective clients to help identify areas of need, working with vendors to identify and reconcile errors on invoices, and negotiating contracts on behalf of the client. She has also been the ongoing creative lead for the development team for ExpenseLogic, the company’s proprietary software.

RadiusPoint leads with their key values; persistence and patience. Vendors do not like to have errors on invoices pointed out and they definitely do not like to return client monies paid in error. RadiusPoint provides the persistence and patience to deal with the complicated processes required for vendors to correct invoices.

ExpenceLogic, Manages Client’s Invoices and Expenses

Access to real-time business intelligence is an essential component for any telecom or facilities manager whose business decisions can equate to thousands per month in corporate costs or savings. This not only saves time during the investigation of an error, but creates a greater Return on Investment (ROI) for the client. RadiusPoint’s Return on Investment for clients for 2014 averaged 497% and so far in 2015 the average is 525%.

RadiusPoint’s ExpenseLogic is the most powerful expense management software tool available on the market today. Audits performed by ExpenseLogic allow for a line item audit, meaning each charge on the invoice is audited in its own field, instead of being audited at the account number level. ExpenseLogic will allow the end-user to mine their telecom and utility expense data and enable them to create meaningful intelligence reports that allow for quick and efficient analysis of the expenses.

Results from Actual Refunds and Cost Savings

RadiusPoint’s clients get several benefits such as, eliminating the manual and redundant tasks required to manage and process telecom, wireless and utility invoices. An added benefit is the optimization and a savings aspect; their services are typically cost neutral. Each client receives weekly reports with the results of the audits performed and RadiusPoint’s team calls the vendor to run down the errors and request refunds. When the Quarterly ROI stats are posted, the results are from actual refunds and costs avoided.

RadiusPoint has many exciting things occurring. ExpenseLogic underwent a complete overhaul over the last 16 months. Initially released in July of 1998, it was the first software solution of its kind on the market. The software has been through 6 generational changes; however, this overhaul was completely different. A new software language, a mobile app and input from software consultants will make the February 2016 release the most dynamic expense management tool available today.

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