Dr. Michael Bertini | CEO | ProcessPro

ProcessPro: Understanding Industry Needs since Inception

With roots in custom software programing that dates back to 1985, ProcessPro has grown to be a leading mid-market ERP software solution for the process manufacturing industry. Designed specifically for manufacturers that combine batches of mixtures, ProcessPro’s ERP solution seamlessly integrates all aspects of plant operation, from beginning order entry through inventory, manufacturing, packaging, shipping and accounting. ProcessPro has been serving the food, beverage, pharmaceutical, nutraceutical, cosmetic, chemical and cannabis industries for over 30 years.

In early 2016, ProcessPro joined Open Systems, Inc., a leading provider of business software, which allowed the company to access new markets and remain at the forefront of technology. ProcessPro focuses 100% of all efforts on a well-defined vertical market and dedicates its resources into delivering industry-leading solutions. No other ERP provider devotes 100% of their resources to providing business management solutions strictly to regulated batch process manufacturing markets.

Helping Customers with a Unique Platform 

ProcessPro not only provides the most functionally rich solution to regulate batch process manufacturers, but it does so on a unique platform. This platform allows its customers to build capability and functionality that is specific to their business while allowing them to absorb ongoing product releases to the core platform. ProcessPro maintains a technology forward stance with its core platform which eventually allows clients to add their unique personalization to meet their business needs in order to get the most ROI out their ERP investment.

A Client Oriented Leader 

Dr. Michael Bertini, the CEO of ProcessPro, strongly believes in a culture that puts the clients first. This philosophy is demonstrated throughout the company’s endeavors in order to help customers succeed, become more successful and transform their organizations. The organization’s ERP solution ensures that clients have access to the right information at the time to make informed business decisions.

Michael takes a strong personal interest in the success of ProcessPro’s customers. He also believes ProcessPro’s products offer its clients not only one of the best returns on investment in the marketplace, but they also deliver a framework in which any investment made today in adapting the solution to your business is retained with future upgrades.

The process manufacturing industry can change quickly from customer trends and regulations, and Open Systems has developed solutions to be able to adapt quickly. Its team works hard to understand customers’ specific needs and prides themselves on providing value to clients.

Tackling Competition and Staying Ahead 

As ProcessPro serves in highly regulated markets (FDA, OSHA, USDA, etc.), which makes it mandatory to be constantly aware of changes in the regulations that its customers must comply with. So, to manage this, ProcessPro employs a staff dedicated to monitoring regulations and compliance requirements across the verticals it serves that provide constant feedback to the company’s development and implementation teams to ensure that ProcessPro helps those customers stay current with their regulations. With its ongoing focus on a specific and well-defined market, continuous improvements and enhancement of its software’s functionality and technology, and a relentless pursuit of a sense of urgency in everything, ProcessPro does in order to stay ahead of the market demands and its client’s needs.

Satisfied Clients 

“In my experience, being a consultant in the past, the one thing that makes a difference – going from good to great – is really the people behind the software. That makes all the difference in the world. I’ve found the people from top to bottom – from the owner of the company, the directors, the staff, programmers, customer service, all of the support people behind the scenes are really what makes the difference in terms of making a great, great software package work for your company. It’s the people behind the scenes that make that difference and make the difference between a good package and a great package. I’ve never been disappointed with the decision that I made back in 2003 and I look forward to the tremendous opportunities coming down the road.” -Jim Jumpeter, (Retired) Chief Financial Officer, 21st Century® HealthCare, Inc.

“They have a food background, they speak our language. When we brought in other ERP vendors, they were manufacturing software vendors, but they didn’t speak the language of food. They didn’t have that background in the food industry, talking about yields and finished goods. We didn’t have to have a discussion on how our industry was focused. We brought ProcessPro in and with that background in the food industry it was a seamless conversation.”-Ed Crockett IT Director, Ready Foods “It was extremely important for us to find an ERP company we would not only purchase software from but also form a positive ongoing working relationship. We like that ProcessPro Software provides us with a two-party relationship from development to implementation and training to ongoing service and maintenance. In addition to this, we are pleased with ProcessPro Software’s customer centric approach to updates and modifications.”– Sheri McKinney, Accounting Manager, Nova-Tech, Inc.

“We chose their ERP solution based upon their strengths in the process manufacturing industry and their strong scheduling, purchasing, warehousing, and inventory management solutions.”-Mark Davitt, Vermont Smoke & Cure VP of Finance.

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