Rajesh Ramachandran | Vice President of Product Engineering | Computhink

During these uncertain times, companies require alternatives to the traditional office environment. Teams working from home face challenges as they attempt to effectively communicate and share vital content. Colleagues separated by states or even continents need a way to securely access documents, comply with National and International regulations, and manage business processes. Already widely experienced with transforming business environments, Computhink has shown that its Enterprise Content Management solution Contentverse is perfect for remote teams of any size and composition.

“The latest version, Contentverse 2020, is the ideal solution for WFH and social distancing. Computhink provides highly secure implementation options with multiple choices of secure client access, mission critical application integration, and customizations for a wide range of configurations. No organization in need of a versatile, easy-to-use ECM has to settle for less,” says Rajesh Ramachandran, the Computhink Vice President of Product Engineering.

Multiple Deployment Options for Modern Needs

Despite its growing adoption, some regulatory requirements seriously restrict and/or prohibit the use of cloud services. Sensitive government and/or customer data often cannot be kept in multi-tenancy servers. Security measures may require closed networks with no internet access, which makes external hosted environments untenable. On the flip side, there are several verticals that benefit from cloud storage and file management. For some of these industries, web access and/or hosted configurations are ideal, offering flexibility and a different pricing model for their budget. Contentverse can be deployed in hosted, on-premise, and hybrid environments. The hybrid deployment option opens up a wide variety of deployed, hosted and on-premise, server/services, storage, and database options. This gives customers versatility, opening availability to virtually every industry. With Contentverse 2020’s new Enterprise Online client, users experience full functionality via a streamlined, responsive interface, no matter from which browser they access it. With the option to leverage SSL encryption for web clients, accessing Contentverse over the internet is more secure than ever.

Straightforward Purchasing Options

While companies make operational concessions, the one thing no one wants to compromise on is document control while endeavoring to resolve the use and processing of physical documents. Computhink offers customers implementations that can be tailored to users roles, with named seats, concurrent seats, or a combination of both. For institutions with document access for multiple users at single workstations or for semi-public access of remote workstations, this flexibility is invaluable. Some software service providers will talk customers into seats they don’t need. A diverse license offering ensures that the system deployed fits the customer’s unique specifications.

Many are turning to cloud access and SaaS in order to reach their documents from home. The SaaS model is not always sustainable, and it does not give users ownership of the product they are using. Computhink offers purchasing options, plain and simple. Customers can buy the software outright or choose extended payment terms, owning Contentverse from the point of sale and continuing ownership after they have completed payments. Cloud options are available, so that no business has to compromise when it comes to their use case and best fit.

E-Learning for Remote Teams

As organizations recover from turnover earlier in the year, onboarding comes back with a vengeance. Companies scramble to get their new hires caught up on company procedures and the employee handbook, but what about learning the software that they use? There is no one-size-fits-all for this problem. In addition to options for in-person training, Computhink offers customers access to the Contentverse Knowledge Center (CKC), an online learning platform / portal for end users and administrators to learn how to manage Contentverse and use its core features. The CKC provides various pathways made up of video courses and interactive assessments – customers get a hands-on, in-depth education. Depending on the modules selected, user level, and company needs, customers can tailor their CKC experience to suit their setup.

Secure Access from Afar

So many organizations have suffered from the tighter bandwidth resultant of downsizing and reduced budgets. Without the personnel or guidance, dealing with data breaches starts to seem almost impossible. A company that wants to protect its information needs to invest in the right content management. Contentverse’s user permissions govern who in the company sees what files, and a single dedicated security manager can limit the breadth of administrative oversight to restrict access. With Contentverse 2020’s Content Sentinel, users can give controlled access of select documents to those outside of the system, allowing for sharing while maintaining absolute security. With so many companies sharing files remotely, even to local partners and among digitally connected teams, Content Sentinel is the answer for safeguarding content.

Content Services and Contentverse

Computhink’s ECM Contentverse is built to fit the remote requirements of any organization. Offering a wide range of Content Service Platform options, the Computhink team will continue to adapt to customer needs and offer certainty in these uncertain times. With Contentverse 2020, you’re never far from everything you need.

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