Just like any other complex technologies, there’s not one size that fits all solutions when it comes to networking. The needs and resources of every organization differ completely from each other. Enters, Hurricane, WV based Managed Services IT Company, Netranom that has been serving the WV/KY/OH area since 1999. It has been providing IT Support such as Managed IT Services, Managed Telephone Systems as well as Security and Surveillance services to small and medium-sized businesses.
It has always been Netranom’s goal to provide enterprise-level IT practices and solutions to the small and medium business sector, with small business prices. Its rich experience has allowed Netranom to build and develop the infrastructure needed to keep its prices affordable and clients up and running. Netranom partners with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so clients can continue to drive their business forward.
The Man of Action behind Netranom
Scott Edwards is the CEO and President of Netranom. He is also the Mayor of City of Hurricane for more than ten years. He was elected back on 1st July 2007. Additionally, he is the owner and managing member of Teays Properties, which is a rental company with residential properties in Putnam and Western Kanawha County in WV. Teays Properties continues to purchase homes, which is the main source of its growth.
Scott was born and raised in Hurricane, WV where he still lives with his wife Danielle and four children; Justin, Karlee, Chayce, and Peyton.
Connected to Managed Service Clients at All Times
Netranom has a state of art Network Operations Center with a brilliant ticketing and remote monitoring system that helps it to be connected with its clients all the time. This helps the company work remotely and provide quick responses that all the clients love. Another great point about Netranom is that all the urgent tickets are responded in the same day itself. Not only does the system allow the organization remote access to its clients, it also gives Netranom the ability to take a proactive approach to their network by keeping their servers and workstations up-to-date on their critical updates and patches.
Netranom’s Managed Service Plan ensures:
Proactive Care: Dedication to the prevention of data loss and other business technology disasters before they happen.
Round the Clock Maintenance: 24/7 access to remote & on-site server remediation services at a flat monthly rate.
Live Help Desk Support: Fast and reliable IT solutions provided for your business users.
Testimonials that Complements Their Solutions
“It is always a pleasant experience to do business with Netranom. If you ever need an IT company that delivers on all of their promises, this company is it!” – Sandy Underwood (Owner of The Printing Press).
“We subcontract over 25 phone system installations per month throughout the U.S. and Netranom is by far the best company we have worked with in over 16 years of selling phone systems. They are courteous, professional and on top of everything they do. I look forward to working with them again in all of our future projects,” – Brian Helmke (President of Interface Technologies, Inc.).
“Netranom has been great to work with. They are quick in their response time and they get it fixed correctly the first time around. I do not have repeat issues of the same problem. Their pricing was also amazing – they reduced my IT cost by half,” – Tanya Thomas (Firm Administrator Bucci Bailey & Javins).
Standing Tall in the Crowd and Future Roadmap
Most of the people try to compare IT companies by an “apple to apple” comparison, but Netranom always works differently. Starting from the sales process, through onboarding and beyond, the company always establishes lasting relationship with its clients. Netranom wants them to think of the company as its “fulltime IT guy”. Also, the company’s knowledge is not limited to just computer networking or cameras. And, instead of an “apple to apple” comparison, Netranom additionally likes to think of itself as the whole fruit basket!
When it comes to future, Netranom is anticipating a steady growth over the next few years, allowing the company to open multiple satellite offices throughout West Virginia, Kentucky and Ohio.