Internet of Things (IoT)! For some it’s just a fad, for some it’s a great piece of technology. However, despite many contradictory statements and theories, we must thank the technology for making our lives much easier. Enter MultiTech an organization that develops and manufactures data communications equipment for the industrial Internet of Things—connecting physical assets to business processes to deliver enhanced value. The organization’s mission is to make connected technology easy to adopt and use by focusing on customer needs, developing innovative solutions, outpacing market change, leveraging best-in-class processes, and empowering our team to achieve and grow.
For nearly 50 years, MultiTech has consistently connected businesses in ways previously unimaginable, ranging from the earliest analogue systems to the IoT, and the latest lowpower wireless technology. The company has no intention of slowing down and it is continuing its legacy of firsts with the world’s first commercially deployable LPWA suite of communications devices and related network management tools. According to the company, the IoT is creating new customer experiences and unparalleled economic value, while improving quality of life for countless people around the globe. By providing products and services to connect “things” to the Internet, MultiTech delivers deeper understanding to businesses, governments, organizations and individuals, which will in turn transform the way we live and work.
A Massively Experienced
Leader Stefan Lindvall the CEO of MultiTech brings more than 20 years of experience in the wireless industry to the organization. Before joining MultiTech, he founded Connected Development. He also served as President of the Americas at Wavecom and before that held various leadership positions at Sony-Ericsson, including Vice President of M2M sales, Americas.
Stefan’s leadership has brought the MultiTech team closer to its customers – with the right people in the right places; a few tweaks to its go-to-market strategy, and the right mix of exciting new products.
At MultiTech, Stefan fosters a culture of entrepreneurship, creativity and accountability amongst the team, resulting in an organization intensely focused on execution across every part of its business from sales to engineering to manufacturing and operations.
Acknowledging the Differentiators
According to MultiTech, competitive differentiation requires constant vigilance. It helps a lot to be first, which the organization has been able to do more frequently in the past few years. It also requires an intimate knowledge of the customer set and considers the voice of the customer in everything it does. Finally, it is important to acknowledge what the differentiators are, as well as those of the competition. Even sometimes, when the organization is not the best fit, pointing those customers to a more suitable vendor promotes trust and pays off in the end as both those prospects and competitors acknowledge and return the favor.
Understanding the Balance between People, Tools and Processes
As per the organization, getting something started is not the easy part; it’s a lot of work. And to make it stay so that one is viable year after year, one has to be willing enough to invest. That means one has to take time and talent of his/her own and others and make it so that one can sustain the “genes” that already exist. Companies need somebody watching out for all that stuff in order to make sure the same energy is applied to sustaining what went into starting a business. If one is putting a process together, then he/she has to make sure it is used on a daily basis.
MultiTech consists of about 200 people nowadays, with a global footprint. It has operations which include manufacturing and supply chain, program management, finance and legal, and IT. Of course, its engineering and innovation organization is absolutely critical to its success, as it has always been an engineering-driven organization. Today, MultiTech’s sales and marketing teams are gaining prominence. The organization continues to fine tune itself, which is a must do for the kind of sustainability it has enjoyed.
Also, the company believes, understanding the balance between people, tools and process is very critical. Not one part of that triangle can accomplish MultiTech’s goals on its own.
When the Future Lies in Rolling out New Technologies
When it comes to the future of the organization, one can expect to see MultiTech much more aggressive in terms of rolling out new technologies, product enhancements and tailored support services. The focus is to help the customers navigate the technology landscape, identify the most appropriate solution for their specific applications and ultimately, solve their biggest IoT pain points. Most importantly, MultiTech intends to continue contributing to a better future.
“MultiTech has allowed me to do things for my customers that I previously thought were impossible.” – Steve Schuh, Owner, Schuh Electronics.
“MultiTech has made our integration into the IoT community seamless.” – Kyle Prichard, Operations Director, Smartfield.
“There is no doubt MultiTech is the smart choice for our business.” – David Walker, President, RTC. “With our development, MultiTech is a key factor. No need to say more.” – Eugene Smit, Engineering Director, Leap Electronics.