There are hundreds of companies offering point solutions – just voice, storage, security, or email. But, a company with a difference having its office in the Cloud™, Intermedia offers a broad and tightly integrated suite of highly Supported Cloud Business Applications, including Email, Unified Communications, File Backup and Sharing, Productivity, Identity and Access Management, Security and Archiving.
750+ employees of Intermedia deliver a Worry-Free Experience™ to 85,000+ businesses and 6,000+ active partners around the world. Intermedia’s services are backed by a 99.999% uptime SLA, enterprise-grade security, and award-winning 24×7 expert support, as certified by J.D. Power and TSIA.
Intermedia is taking on the world’s biggest tech companies in a battle for the multi-billion-dollar business communications and productivity industry. Intermedia’s goal is both modest and earth-shattering, i.e. to eliminate the pain of deploying and managing business IT.
Michael Gold, leader who is carrying forward the Legacy of Success
Michael Gold, Chief Executive Officer of Intermedia is carrying forward the legacy of success of the company with his 20+ years of Senior Management experience in cloud services and channel development. Michael joined Intermedia in 2011, when he and former SAVVIS CEO, Phil Koen partnered with private equity firm, Oak Hill Capital Partners to acquire the company from its founder. Before Intermedia, Michael was CEO of cloud and software companies, like Zlago, Sphera and Vicorp, as well as SVP at Parallels and Qwest Communications. In February 2017, Intermedia closed the sale of the company to current private equity sponsor, Madison Dearborn Partners (MDP), and management.
Since Michael joined Intermedia, the company has more than tripled their annualized revenues (surpassing $200 million), operating profits, users, and product offerings. Intermedia has transformed from a business email and web hosting company to a leading provider of 30+ integrated cloud applications.
Intermedia was born in the cloud, and continually innovates on top of a core technology platform. Its best-of-breed services portfolio is comprised of built, licensed and acquired technologies. This includes integrated third-party services such as Microsoft® Office 365®, and proprietary cloud applications including unified communications, file backup and sharing, security, and more. This strategic approach has included two successful acquisitions and will likely include more as the business continues to grow.
Intermedia’s most recent product innovations include:
Intermedia Email Protection: Leveraging 13 years of experience in the email security business, Intermedia has invested heavily in its own R&D team and third-party technologies to offer an excellent, enterprise-grade cloud-based email security solution for SMBs. The new platform combines multiple industry-leading email security engines and antivirus solutions into one easy-to-manage and flexible platform. By combining multiple protection engines, the detection rate far surpasses that of a single engine solution, removing spam, phishing emails, and malware. Suspicious emails can be sent straight to a user’s Junk folder, making the experience worry-free. Intermedia Email Protection is the latest addition to Intermedia’s larger suite of security and backup solutions.
SecuriSync® by Intermedia: SecuriSync is Intermedia’s proprietary all-in-one file management solution. Think of it as the best of Carbonite® (backup) and Dropbox® (file sync and share) in a single tool. When ransomware strikes, it can bring business to a standstill. Getting users back to working quickly depends on having easy access to the latest versions of uninfected files and being able to restore them quickly. SecuriSync delivers both. In the event of ransomware infection, select the folder to restore, select the target point in time—down to the minute—and press the button. Folders are instantly rolled back to their state at that point in time.
Voice services: Intermedia’s proprietary Cloud PBX offers a complete business communications system and service. With 40+ calling features, Cloud PBX delivers Fortune 500 style capabilities to SMBs. This powerful cloud-based phone system uses a company’s existing data connection and wiring. For partners to help ensure a successful VoIP experience from the get-go, Intermedia developed the network testing tool, VoIP Scout.
Office 365 from Intermedia: Intermedia enhances Office 365 suite with complementary integrated solutions in the areas of backup, continuity, security and cloud voice. Customers can strengthen protection, backup and productivity, while partners can increase margins and differentiate by selling under their own brand.
Intermedia, Nurturing a Growth Mindset
Intermedia nurtures a growth mindset where agility and passion are valued and rewarded. The company is rapidly growing, up to a size where all employees can make their mark. Intermedia’s work culture is highly supportive and embraces selfless collaboration at all levels. Employees push for excellence and are empowered to try new approaches to problem-solving. This dedication is recognized with opportunities for professional advancement.
Innovating for Clients
Intermedia is a client oriented company. Describing this, Michael says, “Customers come to Intermedia looking for security, scalability, and someone to manage IT for them. They appreciate the added benefits that tightly integrated applications offer. Our support experts are very hands on and help our customers and partners resolve their issues quickly. Our J.D. Power technical support certification further validates this point.”
Innovation meant for Infinity
Intermedia is continually enhancing and expanding an extensive portfolio of cloud business applications. Intermedia runs its business by helping customers focus on what matters and by enabling partners to differentiate and run profitable businesses. Going forward in the future, Intermedia desires to continue driving innovation, creating new products, fostering geographical expansion and making additional potential acquisitions.