Nowadays bringing components subsystems together into a whole and ensuring that those subsystems function together, is very important. Enters Redmond, Washington-based iLink Systems, which is a Microsoft managed global Software Solution Provider and Systems Integrator. The company delivers next-generation technology solutions in order to help solve complex business challenges, increase business productivity, realize sustainable enterprise value, and transform businesses inside-out. At every point, iLink Systems endeavors to encapsulate what it has learned, in form of reusable components, solutions, or frameworks to accelerate implementation. All the solutions from the organization are used in a wide range of industries and functions, which includes healthcare, telecom, government, oil and gas, education, public sector, and life sciences. Till date, iLink has won multiple Microsoft Partner of the year awards.
Since its inception, iLink has grown at a rapid pace and won several industry-based and technology awards including Microsoft WPC Awards in the year 2009, 2011, 2012 and 2013. iLink has also won a place in Inc5000 list of fastest growing companies 4 times in a row and iLink/(the company) was recognized as one of the top 50 technology solutions providers in the Seattle area. Overall, iLink has grown organically and been profitable every year since its foundation.
The Driving Force Behind iLink Systems
Back in 2002 when the Dotcom bubble ruptured and many of the companies started going bankrupt, Sree Balaji, the CEO and Co-founder of iLink Systems, started the company. With a combined experience of more than 19 years in the High-Tech industry, Sree has the overall responsibility of iLink’s growth strategy, vision, and performance, and leads day-to-day business operations, directs the developments and execution. Sree’s innovative leadership has helped iLink to grow at a rapid pace. Prior to founding the company, Sree worked for Lumedx aiding their product development efforts and has also served as a BI expert at drugstore.com. He holds his Bachelor’s degree in Pharmaceutical Sciences from Birla Institute of Technology and Sciences, and Master’s degree in Computer Science from Auburn University.
Tackling the Challenges
In the software and services industry, one of the biggest challenges is the presence of big players who are in the race to consolidate business by cutting costs and building further brand equity for themselves. In a tough market like this, iLink takes pride in having several Fortune 500/1000 companies as its clients through its vertical focus Microsoft partnership at the highest level combined with definitive quality and reduction in time to delivery through iLink’s frameworks. Originally the company was started as a Product Development service shop, and with time, it focused on Microsoft Product Development/Maintenance, System Integration, and Consulting Services. Soon, the company was recognized by Microsoft as a Gold Certified Partner and became a preferred partner of Microsoft’s clients and partners. Later on, iLink started focusing on industry-specific solutions and addressing challenges faced by various industries including Healthcare, Communication Sector, Environment Compliance and Oil and Gas. iLink then went further ahead and strengthened its solution portfolio by building solution frameworks (accelerators) – pre-built code libraries and well-defined business processes that are designed to accelerate software development and implementation of business processes. The solution frameworks help customers save significant time and cost to market.
When Employees Took the Charge
iLink was founded with very few people in small office with very limited infrastructure. Thanks to the employees, their courage, commitment, belief, and their willingness to go the extra mile, it helped iLink to be a successful organization in the global arena. The team’s dedicated efforts have helped the company get higher rating when it comes to customer satisfaction index, which is eventually helping iLink win continuous business from customers and as well as from Microsoft. While attributing success the Sree includes factors such as Thinking Beyond: iLink prides itself on thinking ahead of the boundaries out its client’s current needs to deliver solutions which excel in technology, processes, and quality. Customer-centric Development Focus: iLink always keeps its customer’s short and long-term needs in mind in order to provide holistic solutions. Delivering Projects with Integrity: When it comes to fostering a strong relationship of trust and communication with customers, partners, and team members iLink always takes extra care. Fostering Culture of Learning: The company always empowers its team members by rewarding those, who show initiative through learning and utilizing new technologies and processes.
Helping the World to Move Towards Digitization and Future Roadmap
The world is rapidly moving towards digitization creating well-built opportunities for all organizations to transform and change their existing business model. The transformation is putting businesses in motion, allied together with the change in application of evolving digital technologies. According to iLink systems, by the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy. This provides great opportunity for companies like iLink to cater to this market.
When it comes to future planning, iLink is looking to increase its growth and global presence further through acquisitions and mergers. Furthermore, the company is setting its focus on delivering value on cloud based solutions. Also, iLink envisions expanding out Internet of Things practice, artificial intelligence, machine learning initiatives and enterprise mobility & security offerings.
Standing Tall Amongst Crowd
In order to tackle competition iLink systems offers solutions and licenses, through Microsoft Cloud Solution Provider program, and is a one-stop partner for customer’s technology needs. Additionally, it is investing more and more on Microsoft Customer Immersion Experience program and help customers get hands-on introduction to Microsoft’s suit of productivity tools. iLink is also investing more on TCG group, which is a group of handpicked people who focus only on next-generation technologies and help customers adopt these technology/platforms and reap business value out of it.