Igloo Software: The Heart of the Digital Workplace

Today, companies are looking to Enterprise Social Networks (ESNs) to get the right information to their knowledge workers, anywhere and everywhere they may be. It may seem simple, foundational, even. But what happens naturally when a small group of people sit together physically, becomes immensely more challenging as they scale and add organizational complexity. That’s where Igloo Software plays a significant role.

Successful companies rely on the alignment between the business and its people. As workplace trends drive us further apart, Igloo excels in channeling people and their work back into a common place. It’s an online destination for a more productive and engaged workforce.

Creating Inspiring Digital Destinations

Igloo is a leading provider of modern intranet solutions that enable organizations to create inspiring digital destinations where employees can access the information, tools, and expertise they need to do their jobs, from wherever they are and whatever device they’re using. The result is an improved sense of community across the organization, better alignment to company objectives and greater speed and consistency of execution through a seamless work experience that weaves together all of the users’ digital tools.

Offering a suite of features and solutions for today’s digital workplace, Igloo partners with customers to address challenges related to communication, collaboration, knowledge management, and workflow. In addition, Igloo offers the ability to integrate with leading enterprise and cloud apps like Office 365, Google Drive, Salesforce, Zendesk, Dropbox, and Slack. Founded in 2008, Igloo is based in Ontario, Canada.

A Technology Innovator

For the last two decades, Dan Latendre, CEO, Igloo Software, has played significant roles in the development and marketing of leading edge internet-based technologies and applications for such pioneering Canadian companies as MKS, Delrina and OpenText Corporation.

Drawing on his wealth of experience, Dan has successfully led Igloo from a start-up to a globally recognized company, now experiencing explosive growth. In 2015, Igloo was named to the Gartner Magic Quadrant for the seventh year in a row, and landed on KMWorld’s list of 100 Companies That Matter in Knowledge Management for the fifth time. It was also named to Deloitte’s 2015 Fast 50 and Fast 500 – recognized as one of the fastest growing public and private technology companies in Canada and North America, respectively.

Today, Dan drives the vision behind Igloo’s product strategy, combining his deep understanding of the web and experience with traditional business collaboration and content management tools. He is a member of the Canadian Council for Innovation, an advisory board member for Communitech’s SME initiatives, and was named the 2015 Alumni of the Year for the University of Waterloo.

People First

Igloo believes that at the core of each company is its most valuable asset: people. And when people have what they need to do their best work, they are happier and more productive at work – and organizations become more productive, innovative, and competitive.

Igloo’s open concept office fosters communication and sharing of information, with open office doors, making all levels of staff easily approachable and accessible. Dan is committed to building a culture that empowers its employees. The culture thrives on innovation and prudent risk-taking because Latendre believes that “if we’re afraid to fail, how can we possibly succeed?” Igloo believes that each of its employees has tremendous potential and is committed to helping them develop as leaders.

Igloo also has a strong executive leadership team at the helm, leading the company through the next stage of accelerated growth.

Services

With the goal of helping customers capture the collective wisdom within their organizations so they can drive productivity, promote innovation, and help their business succeed, Igloo provides solutions with the services to help them succeed.

Service offerings from Igloo include Customer Success, Solutions Consulting, Design Support and Training.

Preparing for the New Digital Workplace

Igloo continues to focus on pushing the boundaries of what’s possible in the new digital workplace. “We’re moving further and faster to enable our customers to make an immediate impact in how they work. And we’re helping customers manage workplace trends that may be threatening their progress, including a widening generation gap, BYOA (Bring Your Own App), the war for talent, and an increasingly remote workforce,” says Latendre.

While Igloo offers native tools to help companies solve their business challenges, they are also responding to a growing need for a more integrated and contextual digital workplace.

Referring to their efforts towards future scenarios, Latendre asserts, “Looking ahead, we are enhancing our solutions offerings, exploring new technology partnerships, improving the self-service experience, and building out our Customer Success program. We are also rapidly adding new partnerships and we have a special team in place to build and nurture them.”