A team of dedicated professionals who can convert the vision of the organization into reality is what every company seeks for. However, establishing and managing a team of such talented employees is not a walk in the park. It requires a holistic strategic approach towards talent acquisition and management fueled with the comprehensive knowledge of the industry. Founded in 2016 and headquartered in Mountain View, CA is Eightfold.ai transforming how hiring and talent management work, for the benefit of companies and job seekers. Its Talent Acquisition solution instantly finds and ranks qualified talent for any job, which is much faster and more accurate than legacy sourcing and screening methods.
In an interview with Insights Success Eightfold’s Founder and CEO, Ashutosh Garg shed a light on the remarkable benefits of the unique platform and also recalled the interesting story behind the inception of the organization.
Below are the highlights of the interview between Ashutosh and Insights Success:
Give a brief overview of the company, its uniqueness and its vision.
Eightfold’s mission is to transform how hiring and talent management work, for the benefit of companies and job seekers. We see a lot of issues today. Job seekers have a very hard time highlighting their skills, and recruiters get too many resumes to consider them all. Resumes and job descriptions in general are too hard to use. Current employees can’t easily find out what’s next in their career at their company, so they leave. And there is still a lot of unconscious bias in hiring, which is one reason that diversity isn’t increasing as fast as anyone would like.
When we saw all of these issues, we realized that artificial intelligence could provide a solution. So we invented technology that we call the Talent Intelligence Platform to put an AI engine into each company’s hiring process.
What are the cutting-edge products/solutions offered by Eightfold?
We offer several AI-powered solutions. Our Talent Acquisition solution instantly find and ranks qualified talent for any job, which is much faster and more accurate than legacy sourcing and screening methods. Eightfold’s Personalized Career Site lets candidates visiting a company’s job site discover which jobs they are a strong fit for, so they don’t have to search and scroll through long lists of jobs.
We have a Talent Diversity solution that masks personal characteristics of candidates, which stops unconscious bias and leads to more hiring of underrepresented groups. And our Talent Management solution supports internal mobility by showing a company’s employees what new roles they should consider next.
Describe the experiences, achievements or lessons learnt that have shaped the journey of the company.
One thing we’ve learned is how universal these challenges are. Companies and candidates are ready to consider new ways of doing things, and when they see what AI can do for them they get very excited about the possibilities. This has let us know that we’re on the right track.
What are the challenges faced while providing innovative solutions and how is Eightfold serving to tackle them?
One challenge we see is that many people don’t understand what AI is, how it works, and what it can and can’t do. So we try to educate our customers and the wider community about these topics. We want everyone to understand that modern AI is a data analysis technique that helps humans with decision making. It doesn’t work without people, and doesn’t replace people—AI is just a very powerful way of crunching numbers.
What according to you could be the potential future of your relative industry and how does Eightfold envision sustaining its competency?
AI is a big part of the future of talent management and hiring, and we are proud that we can be at the forefront of this change. There is simply too much potential for this future not to occur. We will continue to be leaders in the technology so that we are always providing the most valuable AI solutions for talent, and we always listen to what our customers tell us so that our solutions meet their needs.
Admirations by Clients
“As the whole market changes, what we need from our employees and what they want from their jobs has changed. So it’s really important that we have the tools internally to empower them to help them find their path.” – Meg Blight, VP of Innovation at BT
“For me not everyone is called to be a caregiver. So if Eightfold can help us provide those caregivers who might be able to provide the right support for our clients we’re all for that.” – Vanessa co-founder, Vice President and Chief Operating Officer of Care Indeed
Ashutosh sets a tone for Eightfold that reflects the company’s mission. We want to make hiring better so every person can pursue their most fulfilling career path. Internally, Ashutosh has created a culture that celebrates success in pursuit of each person’s interests. He has a mentorship program called Cultivate in which he encourages every employee to share career advice.
Within Silicon Valley—and beyond—Ashutosh is recognized as an influential figure in the application of AI. He has thousands of citations for his PhD research, and his success building AI technologies at IBM, Google, and BloomReach is well-known. So his approach to transforming talent management has received a lot of attention, and his history of success gives him credibility.