Contemporary Computer Services Inc. (CCSI) is a dynamic managed services and integration provider that delivers the finest quality engagement through careful discovery, planning, design, and implementation, followed up by strong operational support. CCSI’s primary objective is to deliver business solutions that ensure clients achieve and maintain a competitive edge.
For more than 40 years, CCSI has remained on the forefront of technological innovation, transforming clients through a complete IT revolution with a focus on helping them understand the practical business implications of emerging technologies.
CCSI ’s approach is to improve customer’s business agility through technology solutions, reducing IT expenditure while maintaining the highest levels of network up-time, hardware reliability, data integrity, and application stability.
Clients turn to CCSI for its comprehensive managed services and expertise which spans the full spectrum of an organization’s technology journey. By helping clients determine current challenges and opportunities, CCSI forges a path to implement the right solutions needed to achieve their business goals.
CCSI is a privately held company that was founded in 1974 by former IBM technical support specialists. They initially focused on providing installation and maintenance of IBM mainframe hardware. In 1980, CCSI expanded its hardware maintenance services to include 24/7 repair and/or replacement of desktops, printers, and LAN components.
The company later formed a networking division to provide full service LAN/WAN design and support services. Since then, CCSI has continued to adjust to market shifts and to structure its offerings accordingly. It also maintains one of the most comprehensive Network Operation Centers (NOC) in the United States. This state-of-the art facility is located within the company’s 30,000 square foot corporate office in Bohemia, NY.
Today, CCSI provides the highest quality of service in the industry for a full spectrum of technologies that includes network infrastructure, mobility, managed services, IP security, cyber security, SDWAN, IP telephony, cloud services and storage solutions.
A Widely Experienced Leader
Mr. John R. Riconda has served as the CEO and President of Contemporary Computer Services, Inc., since 1996. He began his career as an IBM Mainframe trainee in 1979. In 1981, he became a Technical Specialist and was its Partner since 1985.
Since then, he has created and built two new CCSI business units – the Networking Division and the Application Development Division.
John currently serves as a Trustee of Northwell Health at Huntington Hospital, Inc. He has been a member of Cisco Systems’ VAR Council and was a founding member of Microsoft’s Educational Partner Advisory Council.
He has received numerous leadership awards and has been honored by the Suffolk County Organization of Public Educators, the New York State Council of School Superintendents, and the National Leadership Council for his commitment to public education. John also co-founded eSchoolData, LLC in 2008 and served as its Chief Executive Officer.
CCSI managed services are designed to be a client’s first line of defense for security and networking challenges. Whether they require product support or fully-managed security services, CCSI’s team of certified experts located at its Network Operations Center (NOC) and Security Operations Center (SOC) are ready around the clock to deliver. CCSI is SOC2 certified, which ensures CCSI customers that CCSI has the critical controls in place to provide security, confidentiality of stored information, processing integrity of transactions, system availability and privacy.
CCSI NOC is a 24×7 operations center that focuses on uptime, availability, and operations for its clients. Certified engineers monitor systems around the clock as an extension of the client’s operations team. CCSI SOC is a 24×7 security-focused team equipped to monitor and hunt for security incidents within the client’s network.
CCSI’s SANS certified analysts are trained to find incidents and take the appropriate action as defined by the client. The company also provides Fault Management, Configuration Management, Performance Management, Performance Analytics, 3rd Party Management, Solution- Oriented Monitoring, Cloud Management, Back up as a Service/DRaaS and Cloud Migration under the banner of MSP Services.
When it comes to MSSP Services, the organization provides Next-gen Endpoint Security, Incident Management & Response, and Breach Detection as a Service, Virtual Ciso, SIEM/Log Management, Vulnerability Management/Pen Testing, Identity Access Management, Compliance / Security Risk Assessment and Ransomware Assessments/NYS DFS.
Standing Out from the Competition
CCSI believes that its people are the differentiating factor that help it to stand out from the crowd. It has crafted a supportive and positive work culture that is responsible for CCSI boasting an industry-leading employee retention rate. Two critical elements of that culture are education and innovation. By fostering integrity and a “roll up your sleeves” work ethic, CCSI also manages to retain old clients while constantly attracting new ones.
CCSI’s MSSP program is unique in that its people are not just analysts but engineers who fully understand a customer’s environment. CCSI’s engineers have the latest certifications and can deliver across Planning, Discovery, Delivery, Implement and Operate models (PDDIO). The engineers have use AI for several years to maintain a secure customer networks.
CCSI has remained fully committed to its customers while weathering the ups and downs of the IT industry. Each solution they design is customized to the client and their respective unique business needs. The company’s diverse menu of services ranges from security and compliance to the latest in cloud and container technologies to more mundane network- and server-related work.
Working Tirelessly for Industry Progress
CCSI has been seeing burgeoning interest in both cloud and Infrastructure as Code (SD-WAN, SDN, CloudFormation, etc.) and, of course, how to integrate security into those solutions. By incorporating artificial intelligence into their development process, they have been able to integrate the latest technology trends and stay at the forefront of the industry.
CCSI is already expanding its footprint as many of the services it offers are not tied to a specific geography. Its proficiency at the basics creates a strong foundation layer to support more advanced development.
Instead of chasing every trend, CCSI focuses on observing and understanding the direction in which the industry is progressing before committing itself. Its strategic vision is one of steady growth that delivers strong, consistent and carefully-planned reliability to its clients.