ComplianceQuest: Building Next Generation Compliance and Quality Solutions for Progressive Customers

Today, with the rapid growth in business, many manufacturing firms are looking beyond the adage of employing traditional, on-premise, legacy software that give no visibility in core areas like supply chain, quality and compliance. Besides, with the rising customer demands and business expectations, manufacturing companies cannot risk having infrastructure and data disruptions causing supply chain failures. Founded in 2013, ComplianceQuest reenergizes the industry with a modern approach to the traditional EQMS solution. ComplianceQuest offers an Enterprise Quality Management System that is built and run on the modern cloud Salesforce® platform to aid manufacturing companies to redefine quality and compliance facets of supply chain operations. The company offers unmatched compliance and other benefits with remarkable efficiency. Hence, to have a brief idea about the platform and its vision Insights Success conducted a worth read interview with the ComplianceQuest’s CTO and EVP of Software Engineering, Atulya Risal.

Below are the highlights of the interview between Insights Success and Atulya Risal:

Give a brief overview of ComplianceQuest, its uniqueness and its vision. 

ComplianceQuest provides a unified suite of applications in a single platform addressing quality management, manufacturing quality, supplier management, customer/field service quality and health & safety. Delivering best-in-class out-of-the-box solutions, ComplianceQuest fast-tracks an organization’s efficiency, safety and overall performance by combining enterprise quality and compliance with modern collaboration, communication and social media across the product value chain. Suitable for emerging growth companies and scalable and flexible to meet the needs of medium and global enterprises, ComplianceQuest is easy to implement, validate and use.

ComplianceQuest supports 12 core best practices driven solutions/processes out-of-the-box, integrated and ready to go. Unlike recently introduced cloud solutions, ComplianceQuest, not only has a comprehensive breadth and depth of integrated solutions today but it’s also designed to scale to support the needs of small to global enterprises alike by redefining what a next generate EQMS platform and solution should be. Because ComplianceQuest is natively built on Salesforce, it leverages all the 100% modern cloud infrastructure and all the platform benefits including security, availability, reliability, and performance at scale.

ComplianceQuest can integrate its solution suite with traditional enterprise software solutions including ERP, MES, CRM and HR systems expanding its performance strength of quality and compliance aspects across the entire supply chain. In addition, ComplianceQuest has abilities through Salesforce for communication and collaboration through Chatter, social media like and follow, Community Cloud to include exchange of data/documents from a company’s external partners, support for mobility, artificial intelligence through Einstein Analytics and already comes with pre-validated solutions for Life Sciences customers.

Kindly brief us about your ABCD implementation methodology for small to medium businesses? 

With decades of proven expertise working with small to medium businesses, we clearly understand the unique and challenging aspects of operating in a small and medium-sized, growing business as well as enterprises. ComplianceQuest provides you with a knowledgeable solution engineer who actively works with your company’s key contacts to create a unique, highly tailored implementation plan to guarantee success. Whether you are budget conscious or simply wish to take control of the application, our Agile approach to implementation is about knowledge transfer while the systems are being implemented at a fast, but planned pace.

Agile Based ComplianceQuest Deployment (ABCD) can work two ways:

  1. For SMB- provide for best practice guidance, based on our out-of-the-box workflows. We know how to implement world class QMS workflows that optimize your processes and provide for an opportunity to realize the productivity gains that you seek while embarking on this important journey for your organization.
  2. Enterprise customers- provide for a highly tailored implementation plan with the goal of establishing a center of excellence that will own business processes and the systems to support the process.

Where does ComplianceQuest see itself in the long run and what are its future goals? 

ComplianceQuest’s journey is steadfast in its belief of Salesforce platform and ecosystem as a strong foundation for continuing to develop and deliver future innovative solutions and seeing rapid growth globally. Salesforce itself is also becoming a more standard platform within many companies and hence IT is looking at other Salesforce apps available to extend the value of their investment and reduce overall IT footprint. This modern cloud experience means a reduction in management of modular licenses and versions and simplifies IT issues surrounding software management. Using the cloud, customers will always have the most updated version of the software platform. In addition, since the business application platform is continuously innovated and managed by Salesforce, it allows ComplianceQuest to drive more innovation into its own solutions. Because of the ease of development, ComplianceQuest can quickly create fully working prototypes, new features or customer specific capabilities to address new market or customer requirements and turn them into final production solutions.

With continued passion and dedication on this journey, ComplianceQuest is well on its way to become a market and competitive disruption.

Testimonials Proving Excellence 

“Our experience with implementing Compliance Quest @ Flipkart has been nothing short of a wonder. As the company project lead, I have had the privilege and hands on experience in Designing the System Architecture, Configure and Deploy it across the organization and the entire experience has been nothing short of GREAT… 

While wearing the hat of System Admin, the most significant feature that I have experienced is the platform’s capability to design, configure/customize and deploy any workflow / module from the front end itself i.e. NO CODING REQUIRED at all.

The tool is so simple to use that we hardly reached out to CQ Support for any subsequent customizations and all Enhancements / Add-On’s were implemented In-House and enabled us to de-skill the System Admin role and assign it to people with good command on spreadsheet applications like MS Excel. 

A true asset for the organization! 3 Cheers for team Compliance Quest”. – Satish Venkataraman, Manager Quality, Flipkart

“If you need an entire QMS in a Centralized Cloud-Based, 100% Salesforce Supported Platform, then go for COMPLIANCE QUEST (CQ), you will be rest assured that YOU MADE THE RIGHT DECISION FOR LIFE!” –Ron Shah, Director of Quality Assurance, Ocean Optics

About the Leader 

As Chief Technology Officer and EVP of Software Engineering, Atulya Risal oversees ComplianceQuest’s technology and product innovation, software engineering, quality, product documentation, technical support and off-shore operations.