One of the industry leaders in shop management software, BOLT ON TECHNOLOGY has been designing cutting edge technology for the Automotive Repair & Maintenance industry since 2008. Since then, it has grown to serve thousands of auto repair shops across the U.S and beyond, resulting in major partnerships with some of the largest companies in the business.
Michael Risich, Founder & CEO is a software expert specializing in automotive repair software solutions. While narrating the incident of BOLT ON’s foundation, Michael says “as a Microsoft Developer by trade in the late 90’s, I was teaching in Microsoft classes for a local community education program at night when a shop owner took my class and insisted that I come to his business and help him with his technology struggles. I quickly realized that there was a huge opportunity to help this business sector. I began developing solutions that solved his specific needs. Fortunately he was not alone; today our technology is used by thousands of automotive repair shops across the country.”
BOLT ON’s commitment to ‘see this through’ has been key in overcoming all the roadblocks, Michael shares. “I have and will continue to tell my team that this is not a sprint, we are in a marathon, and to deliver ongoing results we are going to have to prepare ourselves for the endurance.”
Designing Cutting Edge Technology
BOLT ON TECHNOLOGY focuses on the automotive aftermarket, which is much different than the new car dealer. Its technology focuses on streamlining the workflow process and the communication between vehicle owner and automotive repair shop. Its technology automates the experience when the vehicle has an oil change; however, it uses specific calculations with each vehicle to make sure the experience is unique. BOLT ON provides Business Automation Products as follow:
Mobile Manager Pro: Fully loaded mobile shop management – complete with digital estimates, repair orders, multi-point inspections, advanced appointment scheduling, service specific photos, text & emailing, and more.
Pro Pack: Customer retention business suite – packed with instant service appointment scheduling, automated reminders (based on driving habits), text messaging, fully customizable invoices, coupons, lube stickers, key tags, and more.
Pro Call: Customer insight tool, enabling shops to receive instant customer information when customers call in. Shop staff can now collect full account & vehicle history to identify the most profitable service appointment opportunities faster than ever before.
Industry Award Winner for Most Innovative Product – Voted on by shop owners, BOLT ON was acknowledged is an industry problem solver for giving immense importance to auto repair shop staff and customers. Michael says, “Customers continue to tell us that we are changing their business for the better, every day. Our innovative approach to solving their core business problems is creating tremendous value for them. This is very rewarding for me; when someone tells me that I have changed their business for the better, it means a lot.”
Reflecting on its glorious future, Michael adds, “BOLT ON will continue to penetrate our specific market space. We have achieved some amazing goals in the past couple of years; however, we have only a small percentage of the market place. Our future is full of opportunity to continue to help this market become more efficient, more productive, and look more professional with their customers.” Heading towards its future, BOLT ON will continue to build technology that solves core business challenges and continue to build bridges to other technology so that more customers can embrace its solutions.