RightITnow: Blue-Ribbon IT Operations Management Solution

Aforetime, SME organizations had mostly bypassed legacy event and fault management tools because of the cost and configuration complexities. Now, with the new technologies like virtualization and a dynamic infrastructure, a consolidated, automated IT operations management platform becomes a necessity. The right platform equipped with powerful Event Correlation and Management (ECM) built for today’s dynamic infrastructures at price levels affordable for small and medium enterprises is RightITnow.

When it comes to event management, change is long overdue. Existing solutions are tired, inflexible and simply not compatible with today’s complex, dynamic and virtualized environments. RightITnow delivers a new class of groundbreaking event management solutions that addresses IT operations’ unmet need to support and enable their service delivery infrastructure. RightITnow solutions sets a new industry benchmark – in terms of efficiency, simplicity, agility and total cost of ownership – a dramatic breakaway from current market offerings.

RightITnow’s ECM solution includes out-of-the-box integration with popular management systems; a flexible Web 2.0 operations console that enables drag and drop configuration; intuitive and accessible dashboards; and dynamic charting with no programming requirements.

Top-notch Products of RightITnow

IT environment of an organization consists of complex, multi-tiered infrastructure and application assets that need to work together perfectly to support the delivery of business services. All of these IT assets generate event notifications that track their status and ongoing changes. It’s likely that your organization has deployed multiple active monitoring and management systems to track the performance and availability of individual infrastructure components and end-to-end services. These monitoring systems also generate their own events sending notifications for everything from unreachable instances, to performance anomalies to service interruptions.

Taken together, your IT infrastructure components and monitoring systems can generate tens of thousands to millions of events each day. Many of these events are informational, while some hold meaningful and critical information on potential or ongoing failures.

However, given the high volume of raw events, IT operations teams cannot put the knowledge of real-time events to direct use. They necessarily need some level of intelligent event correlation and reduction into relevant alerts to feasibly and economically manage the IT operations process.

RightITnow ECM (Event Correlation Manager) fills this gap, by making your IT Operations and Service Desk teams more effective and productive. It aggregates, filters and correlates your high-volume of infrastructure and application events into a streamlined number of actionable alerts. With RightITnow ECM, your IT operations staff can proactively detect, isolate and respond to infrastructure issues before they impact customers.

Additionally, it facilitates IT operations process automation by enabling the creation and execution of automated workflows, including one to efficiently connect the flow of alerts from the Operations Center to the Service Desk. It is a perfect fit for organizations, which need high-volume event collection, filtering and correlation across their different monitoring tools. Also, for them who are ready to replace their legacy Event Management Systems with RightITnow ECM’s cost-effective enterprise-class capabilities, simplicity and usability.

The RightITnow Partner Program has changed the shape of the event management market place. It is ideal for any organization wanting to increase revenue within their market, deliver a real alternative solution to today’s event management challenges and work with a trustworthy vendor.

Marc Ferrie, Founder and CEO, Visionary behind RightITnow

Marc Ferrie, Founder and CEO of RightITnow, holds a Master’s degree in Computer Science and Artificial Intelligence from the University Descartes, Paris, and a Master’s degree in Sociology from the University La Sorbonne, Paris. He was a CEO and Chairman at RiverMuse. Marc brings two decades of executive experience in delivering enterprise software solutions.

Previously, Marc was the Senior Vice President of Engineering at GuardianEdge, a leader in endpoint data protection. Prior to GuardianEdge, he was the Vice President of Engineering at Elemental Security, a leader in enterprise policy and risk management. Marc has also led engineering and technical operations (Customer Support, IT, hosted ops) at companies such as Ventaso, a provider of sales effectiveness solutions, and Evolve Software (now Oracle), a leading provider of IT operations management and professional services automation. Prior to this, Marc held numerous executive management positions at Computer Associates and Ingres in France and the U.S., in both Engineering and Customer Service.

While talking about the company, Marc says, “RightITnow ECM has changed the way IT operations are being managed across industry verticals; Once you have evaluated our solution and you are ready to bring your IT ops to the next level.”